Cradle

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FAQ

License Provision and Agreement

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

We offer FlexNet network licenses, which are tied to a software security key (floating license). Products can be used on computers connected to license server.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form.MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Pricing, Payments and Discounts

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Is educational pricing available for Cradle products?

Yes.
Cradle offers special educational pricing for Cradle software products available for general licensees. Cradle offers education pricing to K-12 and higher education. Non-profit institutions are excluded from the educational pricing program.

About Products

Our customers include the followings;

Aisin Seiki Co., Ltd., Asahi Kasei Corporation, Canon Inc., Carnegie Mellon University, Caterpillar Inc., China FAW Group Corporation R&D Center, CSBC Corporation.,Taiwan, Daihatsu Motor Co., Ltd., Dalian Jiaotong University, DENSO Corporation, Ecole Centrale de Lyon, Ford Motor Company, Funai Electric Co., Ltd., Hokkaido University, Honda R&D Co., Ltd., Hyundai Motor Company, Kawasaki Heavy Industries, Ltd., Kyoto University, L&T Construction Equipment Ltd., LG Electronics Inc., Mahindra Two Wheelers Ltd., Malaysian Agricultural Research and Development Institute, Massachusetts Institute of Technology, Mitsubishi Electric Corporation, Nagoya University, National University of Singapore, Nikon Corporation, Osaka University, Panasonic Corporation, Samsung Electronics Co., Ltd., Sanki Engineering Co., Ltd., Sejong Industrial Co., Ltd., Shanghai Jiao Tong University, Sharp Corporation, Shimizu Corporation, Shinryo Corporation, Sony Corporation, Taisei Corporation, Tata Consultancy Services Limited, The University of Tokyo, Tigers Polymer Corporation, Tohoku University, Tohoku Electric Power Co., Inc., Tokyo Institute of Technology, Toshiba Carrier Corporation, Toshiba Corporation, Toyota Motor Corporation, Trinity Industrial Co.,Ltd., Tsinghua University, University of California, Los Angeles, Valeo Systemes Thermiques SAS, Yamaha Motor Co., Ltd.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

scSTREAM and HeatDesigner share the same solver, but embrace different functions.

scSTREAM is a general purpose structured mesh thermal-fluid analysis system, which analyzes a wide range of phenomenon that involves thermal flow, free surface and diffusive matter. HeatDesigner is specially designed for electronics cooling thermal analysis, which can only be used to calculate heat and fluid flow. Users of scSTREAM have the access to HeatDesigner menu if licensed.

It is possible to couple with most of MSC Software products (more details on MSC Co-simulation page) and a wide range of third party tools (more details on Links with other software).

To find out coupling methods and conditions, please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Yes.

scSTREAM, scFLOW (some modules are unavailable), SC/Tetra and PICLS can be used with MSC One tokens. To find out the number of tokens required for usage, please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.
* Please note that MSC One tokens are provided by MSC Software Corporation.

Yes.
scSTREAM, scFLOW, and SC/Tetra Solver and Monitor are Linux compliant. HeatDesigner is not Linux compliant.

Yes.
Support staffs are assigned at each support location, who can guide you through the operation, procedures required for condition settings, and any other issues you are unsure of.
Our software’s operability is highly regarded especially by a wide range of design engineers.

Yes.

We offer analysis services for all our customers including the ones without software purchase. To find out price, schedule and task details, please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Recommended environment can be found on the following page.

System Requirements

Details on compliant OS can be found on the following page.

System Requirements

Major upgrade is implemented annually.

Ordering

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Managing My Account

You can reset your password by clicking ‘forgot your password?’ button and submit the user name.

Upon submitting the user name, password registration email will be sent to your email address. This email will not be successfully delivered if your user support has already been expired, or your email address is not successfully registered. If this is the case, please contact our partner correspondence or the sales engineer who has been working with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.
Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.
Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.
Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Customizations and Professional Services

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.

Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.
Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Partner Program

For users in regions outside Japan, Software is provided by our group company, MSC Software Corporation.
Please contact us through inquiry form. MSC sales correspondence in your local area will be in touch with you.

Others

If you have any other questions, please contact us through inquiry form.

Current Cradle customers: For product information, defect details, and any other technical questions, please visit Cradle User Page.

Cradle customers using Altair tokens: Please go to HWU User Page.

Contact

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