FAQ (Frequently Asked Questions) addresses commonly asked questions. If a question you have is not listed here, please call or send us an email with your query.
If you are a current Cradle customer and have additional product related questions, e.g. technical product information, defect information, etc., please visit Cradle User Support. For Cradle customers using Altair tokens, please go to HWU User Page.
Payments and license provision
Managing My Account
End User License Agreement
Customisations and professional services
Pricing and discounts
If your questions is not listed in the FAQ, please call or send us an email for support on your query.
Office hour: 9:00-17:30 US Eastern Standard Time/ US Eastern Daylight Time