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FAQ

Q.

Am I eligible for a refund or upgrade after purchasing a product?

A.

Refunds are not granted. Software upgrades are available once during the licensed term for no charge. Updates are provided to users from the users page on our website.

Contact us

If your questions is not listed in the FAQ, please call or send us an email for support on your query.
Office hour: 9:00-17:30 US Eastern Standard Time/ US Eastern Daylight Time

Cradle North America Inc.
70 Birch Alley Suite 240
Beavercreek, OH 45440
Fax: +1-513-672-0523


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