What kind of technical support is included in the agreement?
During the life of Agreement, Cradle offers the following technical support.
1) Email Technical Support (for low severity issues)
2) Customer Support Site
3) Regular monthly updates via download
4) Free major version upgrade
If your questions is not listed in the FAQ, please call or send us an email for support on your query.
Office hour: 9:00-17:30 US Eastern Standard Time/ US Eastern Daylight Time